Re: Solman 7.1 Reporter not picked automatic while user create incident

Hi,

If the business parter of this end user is not determined as the "reporter", check if the bp has the identification for the system related to the incident.

1. Go to transaction BP
2. Look for an entry like below in the Identification Tab:

           ID = CRM001

           Identification Number = <SystemID><space><Installation number><space><Client><space><User>

This identification must correspond to the Ibase component selected for the incident.

Regards,

Raquel